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Urban Automotive
905-845-3531
497 Maple Grove Drive
Oakville, ON L6J 4W3
43.478714 -79.656726
http://URBANAUTOMOTIVE.CA/
4.91/5.00 average rating
187 reviews
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  John 08/07/2016
Shop Comment
Your patronage is appreciated Mr. Holland. Thank you for taking the time to leave review.
  Joe 05/05/2016
Always good service. Admittedly your good reputation may be outstripping your capacity. Last two times car hoped for noon wasn't done until after 5pm.
Shop Comment
Hi Joe, we certainly appreciate your comment. I will look into your account and get to the root of the issue. We are very proud of our reputation and do our best to satisfy all clients, as you were aware we were short staffed. Our new addition to our staff Jason has made a big difference in our ability to meet client deadlines. Thank you for your patronage and patience :)
  Erin 11/19/2015
Fantastic Service!, and great customer service!
Shop Comment
Thank you for taking the time to leave a comment Mrs. Crawford :) We appreciate your business
  Tina 08/28/2015
Fast and friendly - great to have such service in the area.
Shop Comment
Thank you for taking the time to leave your comments Tina. Our goal is always to become your full time service provider for all your automotive needs ;)
  Aaron 06/11/2015
Love the atmosphere of the shop. Staff are always smiling and ready to help. A bit pricier than others, but their dedication to quality and offers to go the extra mile make me keep coming back.
Shop Comment
We are happy to have you as a customer! Thank you for taking your time to leave your comments. Just remember Aaron, in life you always get what you pay for ;)
  Peter 12/10/2015
Work took longer than expected. I called to follow-up but no one was available to answer the phone. The overall cost was high - $97 - $20 coupon + weights, etc for mounting tires already on rims. Extra charge for brake inspection. Last year I did tires and oil change and the price was about the same as the tire change alone this year.
Shop Comment
This is the first I am hearing of this... Sounds like you were improperly billed Mr. Burkhart :( did you Mention it to Peter when you picked the vehicle up? We should not have charged you for the brake inspection as that is part of the winter tire installation service. I will contact you to discuss. Mike
  Karen 07/02/2015
Came for a safety inspection & emissions test. Estimate for repairs required was completely wrong - did not even have the correct model of the car. Ended up going back to my dealer for repairs and final safety. The $50 I spent for inspection @ Urban was wasted - not to mention my wasted time. Was hoping to find a reliable shop in my neighbourhood but it won't be this one. Handy full-service PetroCan station though.
Shop Comment
Thank you for the feedback. It sounds like your really disappointed Ms. Serles come back anytime for a full refund. obviously we are not the shop for you but as a better business bureau accredit shop we always ensure our customers are satisfied. I trust the work we called was required and it sounds like your dealer is where you need to stay
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905-845-3531
near by local auto car shop
497 Maple Grove Drive
Oakville, ON L6J 4W3
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