We are highly recommended by verified reviews


Urban Automotive
905-845-3531
497 Maple Grove Drive
Oakville, ON L6J 4W3

http://URBANAUTOMOTIVE.CA/
4.91/5.00 average rating
195 reviews
[ Write a Review ]

  David 08/26/2015
I was looking for a new mechanic in Oakville and decided to take a chance on Urban Automotive and I am sure glad I did ! First of all, I was impressed with the detailed quote they emailed me ( better than the vague phone call quotes my previous mechanics would give me ). I found their prices for labour and parts to be about the same as other shops that did similar work on my truck in the past. The HUGE difference between Urban and everyone else is their customer service. When I walked in the door it was obvious they are running a professional business. It seems they genuinely care about their customers and their vehicles, (without being phony or patronizing). The work on my truck was completed on time and for the price they quoted. When I went to pick it up, I couldn't believe that they had cleaned it inside and out !! Just because I was a new customer......I was very impressed. I would recommend Urban Automotive to everyone and I will definitely be going back.
Shop Comment
Thank you for the kind words David and for taking the time to leave your comments. We truly do appreciate your business and we are happy to have you as a new customer :)
  Michelle 08/20/2015
Thank you for your great customer service. Your price was fair, your team is helpful and knowledgeable and you went above and beyond to accommodate my schedule. I truly appreciated that. I wouldn't hesitate to recommend your shop. Thanks again!
Shop Comment
Thank you for taking the time to leave a review Michelle. Your patronage is greatly appreciated :)
  Lisa 08/09/2015
The staff at Urban Automotive were extremely knowledgeable and professional. Any questions and concerns that I had were promptly addressed and attended to. Thanks again for all your hard work!
Shop Comment
Thank you for taking the time to leave us a review. We truly appreciate your business and hope that you will return for future service :)
  Nickye 08/06/2015
As always service with a smile. Urban Automotive is the only garage I trust with all the family vehicles. Thanks again mike for all your great service.
Shop Comment
Thank you for the kind words Nickye. We appreciate your patronage... And... "You're welcome" ;)
  Joseph 07/09/2015
Awesome as usual.
Shop Comment
Thank you for taking the time to leave your comment Joseph. We appreciate your family's patronage to our shop :)
  Tom 07/09/2015
Shop Comment
Thank you for taking the time to give us a rating Mr. Carroll. We do appreciate your patronage :)
  Robert 07/07/2015
Hello Mike. I just wanted to thank you for all of your fast and hard work on Friday. You made our lives so easy, and you handled something in one afternoon that the dealership messed around with for ten days, and they were completely dishonest with us too! We will never take our vehicles to anyone else but you, and we will make sure we tell our story to all of our friends and anyone who will listen. Thank you so much again, and please let me know if you ever need a customer reference...
Shop Comment
Thank you for the kind words Mr. Mann. We appreciate your patronage. glad we could help. Welcome to the "Family" :)
  Linda 07/02/2015
Took my dodge Nitro in for servicing and I can honestly say that in the time I've had my vehicle it has never run so well! Strongly recommend. Courteous,honest and very professional service.
Shop Comment
Thank you for taking the time to complete a review Mrs. Skala. It was a pleasure meeting you.
  Tim 06/25/2015
all went well
Shop Comment
Thank you for taking the time to leave a review Mr. Wade. Your patronage is greatly appreciated :)
  Robert 06/25/2015
Read online that customers thought Urban Automotive did excellent work, and seemed very honest, so I tried them out. The other reviews are totally true. I was a service station manager back in my 20's, and Urban Auto runs a better place then I ever did. Mike or Justin was always in the office to greet you, and immediately address your problems. Service was quick, well done, and at a fair price. They even drove my wife home, and picked here up. Great job guys. Thanks.
Shop Comment
Mr. Drohan; thank you for taking the time to leave a review. We look forward to serving you in the future :)
  Debbie 06/18/2015
Just a fabulous service....with great customer service, great communication and such friendly staff! It's so great to know we have such a great option for car service right here in Oakville!! I would highly recommend this organized group and have found my new go-to!!!
Shop Comment
Thanks for the great review and welcome to the "family"! :)
  Bob 06/18/2015
You've done it again. Complete satisfaction!
Shop Comment
always appreciated for your kind comments :)
  Aaron 06/11/2015
Ive had tires done at other shops and never have I been treated and accommodated so well. The one on one service made me feel confident to go ahead, the price was very competitive and when done they followed up to see how my new tires and I were doing. 5 star service
Shop Comment
Our pleasure :) Thank you for taking the time to leave your comments. We appreciate your business.
  Ms. 06/11/2015
Your service continues to be exceptional and personal Justin your warm personality adds to the excellent service Thanks a bundle Appelt
Shop Comment
Aww... Ms. Appelt... you made Justin blush ;) (You must have caught him on a "good day") lol Thank you for taking the time to leave such kind words. We appreciate your business.
  Joe 06/04/2015
Prompt service, returned a clean car.
Shop Comment
Sandy it is our pleasure :) thank you for the review. we appreciate your patronage!
  Alex 05/08/2015
Great team - Friendly, competent, and well priced. I really appreciate having you nearby!
Shop Comment
Thank you for taking the time to provide us with feedback Mrs. Wiedmer :) We appreciate having your business as well.
  James 04/16/2015
Great service, great people. I feel very lucky to have such a great shop so close to home.
Shop Comment
It's ALWAYS our pleasure Mrs. Holmes :) Thank you for taking the time to leave a comment
  Marc 04/16/2015
Got my breaks changed and my summer tires installed, with the attending wheel re-alignment. I never had such a smooth ride! Well done, guys!
Shop Comment
We are very happy to hear that Marc :) The BEST part? The "premium" NAPA brake pads we installed come with a lifetime warranty... even through wear... meaning the next time you need brakes...the pads will be FREE ;)
  Heather 03/26/2015
Urban Automotive always does a great job with our cars. Courteous and professional service always.
Shop Comment
Always our pleasure Mrs. Collinson :) thank you for the feedback.
  Peter 02/28/2015
Great service. E-mail estimate, explained in detail, completed work discussed, and then returned my wife's car cleaned! She thinks I am a star. Thanks guys.
Shop Comment
We are all about making you a Star Mr. Burkhart ;) Thank you for taking the time to tell us and for the 5 star rating
Total page: 10
Previous   1  2  3  4  5  6  7   8  9  10    Next

Records per page:

Contact us today


call us for an appointment
905-845-3531
near by local auto car shop
497 Maple Grove Drive
Oakville, ON L6J 4W3
  • shop photo
  • shop photo
  • shop photo
  • shop photo
  • shop photo
  • shop photo
  • shop photo
  • shop photo
  • shop photo