- Urban Automotive
![[ Shop Logo ]](/images/shops/8488/8488logo.jpg)
We are highly recommended by verified reviews
average rating
195 reviews
195 reviews
[ Write a Review ]
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| Excellent service! My car had a ton of issues. Multiple parts needed replacing. They did everything they could to keep the cost down. They sourced used parts and saved me ton of money! I was under pressure to get my car back on the road so the owner Mike and his mechanic worked 2 hours past closing time to make sure I had my car for the next day. I couldn't be happier with the service I received! I'm also thrilled with how well my car is running. Feels like new again! |
| Shop Comment Thank you Catherine :) We appreciate the feedback. Although we do not make it a "habit" of staying late when issues arise beyond our control (Such as late shipments from Montreal...) We do what we can. So glad to hear that you are happy and I'm relieved that we solved your no start issue :) Thank you for your patronage |
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| Mike and his team always take care of us and we trust them. |
| Shop Comment Thank you Dr. Aiken :) Its our pleasure. thank you for taking the time to leave a comment. |
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| Mike and his team are great when it comes to offering service. They are trustworthy, know their business, are helpful and cheerful and gets all that is needed done on time and bend over backwards to make sure I am happy when I walk out of the office. Thanks Mike and the team and Merry Christmas! Ruvani |
| Shop Comment Thank you Ms. Shaubel :) It is truly our pleasure. Thank you for taking the time to leave a comment. |
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| Professional, helpful staff. Work completed based on estimate. Very satisfied customer for two cars for more than five years. |
| Shop Comment thank you for taking the time to leave a comment Ms. Collinson :) Its a pleasure to serve you and your family. |
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| thanks for the efficient job. Friendly greeting and the work done on time. We like the new office! |
| Shop Comment Always our pleasure Mr. Oliver :) Thank you for taking the time to leave a review |
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| Excellent Customer Service. Kept informed at all times. Mike and his staff are professional, finish the job on time and exactly as quoted. |
| Shop Comment Thank you Mr. Nicoara. We appreciate your time in leaving a comment and of course your patronage. :) |
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| As always the service was friendly and efficient. It's nice to have a place such as this close to home. Keith jones |
| Shop Comment Always a pleasure Mr. Jones :) Thank you for taking the time to provide a review. We truly appreciate your feedback and patronage. It is always our pleasure to serve you :) |
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| Shop Comment thank you for your 5 star rating Mr. McEwan :) |
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| Friendly and trustworthy service. Good explanations of job to be done |
| Shop Comment thank you for taking the time to leave us a review Mrs. Riley. appreciated as always :) |
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| I received a quote which was fair and the work was completed in a timely fashion. Thank you. |
| Shop Comment Our pleasure Ms. Fogarty ;) Thank you for the opportunity for us to meet your service needs. |
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| Great service and great people. Always a joy to book a car into Mike's place and they quickly diagnose the problem if you are in for more than a quick service. |
| Shop Comment Thank you for taking the time to leave a comment Mr. Oliver . We do appreciate your patronage ;) |
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| I was visiting family in my hometown of Oakville during Augutst having driven down from Thunder Bay. Misfortune hit my vehicle when a wheel bearing went very close to the Urban Automotive garage. The manager there got my truck in first thing and called me with a thorough review of my vehicle's needs and quote. It turned out that I had a tie rod end that also needed work. Because the vehicle was down anyway I took advantage of the opportunity to replace two tires and get an oil change as well. The quote was also e-mailed to me so I could examine it. A day later the work was done ... on time and on quote ... and I was able to leave on schedule for my return trip feeling safe about the drive and good about how I was treated. To my family and friends ... this is a great community garage. |
| Shop Comment so glad we help you out in your time of need :) its never good to have a break down while on vacation. thank you for your kind words and your referrals to your family and friends. your business is appreciated |
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| On top of great work done on the specific issues at hand, I can always count on Urban Automotive to proactively identify work that will need to get done in the future, and get a clear explanation of why. This helps with planning car expenses, improves timely maintenance, and limits bad surprises. |
| Shop Comment Always a pleasure Mr. Nantel :) Thank you for taking the time to provide a review. We truly appreciate your feedback and patronage. It is always our pleasure to serve you :) |
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| Mike Urban is the man! It's so hard to find someone to trust in any business these days. I can't even get a drive-thru order that looks like what I asked for anymore. So I was lucky that I moved across the street from UA and found Mike and his boys. Mike is honest and his word means something to him. He and his boys do quality work and have never fallen outside of the quote I was given. As long as Mike Urban stays where he is, I will be getting my car serviced and/or fixed by him! Plus he's hooked up to this computer business which clearly appeals to most people these days! Thanks for the years of service and friendship Mike - you're a good man. |
| Shop Comment Matt... thank you for taking the time to write these kind words. We truly appreciate your feedback and patronage. It is always our pleasure to serve you :) |
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| Mike and crew did a great job ensuring that my sons's "new to him" car was roadworthy for the trip from Oakville to Banff. Mike was honest, dependable and went the extra mile to diagnose an issue which saved us a lot of money in the end. Both son and car are now in Banff safe and sound. |
| Shop Comment So glad to hear you made it safe and sound Ms. Kearney :) Thank you for letting us know and for taking the time to leave a comment and review. We truly do appreciate it ;) |
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| Great service! Honest and knowledgeable staff delivering great value for money. |
| Shop Comment Always a pleasure Mr. and Mrs. Freeman :) Thank you for taking the time to provide a review. |
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| Mike always goes above and beyond when servicing our cars or advising on new car purchases to save us money and keep us safe. Urban Automotive remains the most recommended of any service we use. |
| Shop Comment Always our pleasure Mr. McLaughlin :) Thank you for taking the time to leave a review |
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| Quick, efficient, friendly and got it done right. As usual |
| Shop Comment Thank you for taking the time to leave a comment Mr. and Mrs. Turnbull :) We appreciate your business. |
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| Always there to help when things go badly wrong! |
| Shop Comment Lol :) Thank you Mr. And Mrs. Kranz. It only seems that way I'm sure ;) Thank you for allowing us to be there for you and for your taking the time to leave a comment. |
