31,612
Projects Completed
18
Years in Business
8,928
Customers
100%
Satisfaction
In June of 2011 my franchise agreement with Petro-Canada was dissolved and Oakville Certigard had to change its name officially because we were now an independent shop.
I approached my father, with the suggestion that I would like to use the family name for my business. He agreed to me using our name on one condition. To never put myself in a position that would bring shame to our family. I live by this rule every day in my business.
We always put safety first by using our inspection report that lets you decide on what you want to do.
Mike Urban
Proprietor
Michael Urban RSE
Proprietor
Quick witted and a former class clown who loves sarcasm, Sour Mash Kentucky Bourbon and hates shopping. Not a fan of taking orders from superiors means he's basically unemployable and that's why he's the boss.
Amy Lynn Urban
Marketing and Advertising
Sarcastic and sassy, loves Christmas more than Santa Claus does. Only eats vegetables, prefers Starbucks coffee and cross boarder shopping in her Cadillac. She will definitely spoil your dog(s).
Andrew Douglas RSE
Senior Technician
A perfectionist with a knack for attention to detail. He loves's re-loading the dishwasher and Honda vehicles and has been Voted “Oakville's most eligible bachelor… “ Eight years running… (by the rest of the team)
Derek Elliott
Service Manager
Has a true passion for customer service, singing and playing the piano. A man of many words who will talk to anyone… including himself… his biggest weakness is honey crueler doughnuts
Mark Borges
Technician and Comic Releif
His mother calls him "Marco" We all call him "Mark" and his Wife sometimes calls him "Karen". Also a fan of Sarcasam... he likes to sing (loudly) at work... double chocolate muffins and M2M coffee (Medium 2 Milk)
Dan Brown
Apprentice Technician
Young Daniel has the thickest hair of anyone on team Urban. He is a man bun repping, sweater collecting, sweets devourer who will literally eat anything with sugar on it. His nickname is "Anikan" and he won't drink coffee but of course does love hot chocolate
Claire Hawkins
Apprentice Technician
Our apprentice with an infectious smile has a true Passion for the trade. Small but mighty she loves playing Rugby, Driving her Cadillac ATS, double chocolate muffins and getting tattoos.
Nina Urban
Head of Security
A former junk yard attack dog. She is the protector of the realm. Her favorite thing in the world is driving in Daddys truck... Ceasar "meat cakes" are a close second. Will also accept treats and head pats as currency.
Liz Wilson
Accounting
Former Air Force Ms. Wilson keeps the gears turning at Urban Automotive. She loves numbers, Ferrari's and sending one-word response texts back to Mike which is why he drinks.
About Us
Urban Automotive is one of the best family owned and operated preventative maintenance and mechanical repair shops providing expert service to customers in the Oakville area. Michael Urban (RSE) is the proprietor of the company. They have over 150 years of combined automotive knowledge & experience between technicians & service staff. They have been in operation for 19 years servicing all makes & models of domestic, import & luxury vehicles.
Their are state-of-the-art location has the latest diagnostic equipment & 9 service Bay areas that include a 19 ton alignment hoist. Communication with their customers is constant through their text message service so you always know the status of your vehicle. Their legendary digital vehicle inspections provide customers digital pictures & videos that allows customers the perspective of actually seeing what the issue or concern with their vehicle is.
They offer a “Concierge Cadillac Service” that will get you home or back to work in style FREE OF CHARGE in the Oakville area & they can offer pickup & delivery of vehicles if required. They offer a lockbox system that ensures a hassle free “contactless” after hours pickup. Their North American wide warranty guarantees their workmanship and top-quality parts for 36 months or 60,000 km.
That’s 3 years or 60,000km Parts & Labour warranty coverage for almost everything they repair. For those choosing to wait in their “Customer Oasis “ They provide free Wi-Fi, electrical outlets and phone charging stations & they are quickly gaining recognition as having “Oakville's best FREE coffee”
Specialty:
- all electrical diagnostic including battery /alternators/starters
- oil change with digital multi point vehicle inspection
- air conditioning repairs and service
- brake/steering and suspension work
- cooling system repairs
- engine tuneup and replacement
- air conditioning repairs on all makes and models
- annual safety tag inspections
- provincial safety inspections